Out of hours & emergencies

When we are closed

The new NHS 111 service is now available to all our patients. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones – just dial 111.

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

For immediate, life-threatening emergencies, continue to call 999

When to call 111

You should call 111 when:

• you think you need to go to A&E or to another NHS urgent care service
• your GP surgery is closed and you need healthcare advice
• you don't know who to call for medical help

When to call 999

Call 999 for life threatening emergencies such as:

• major accident or trauma
• severe bleeding
• severe breathlessness
• loss of consciousness
• severe chest pain